Frequently Asked Question’s

Placing an order is easy! Explore our collection and pick your chosen product before picking the suitable size and clicking “Add to Cart”. You need to proceed to checkout, then provide your delivery info before completing your payment to finish the order process.

Our payment processing system accepts payment through both Visa and MasterCard as well as PayPal and Discover, and American Express. The website secures payments through SSL encryption to provide protected transactions.

✔ Cancellations: Orders can be canceled within 24 hours of placement for a full refund. After 24 hours, a 25% service fee applies.

✔ Modifications: If you need to change your size, address, or other details, contact us at info@shopmovieswear.com ASAP. Once the order is shipped, changes cannot be made.

Total Delivery Time: 8-10 business days

Yes! The delivery of our products extends to every nation except those under OFAC sanctions, along with Israel, because of legal border regulations.

Once your order is shipped, we’ll email you a tracking number. You can also track your order on our Track Your Order page.

The shipping conditions of all orders follow Delivery Duty Unpaid (DDU) which requires payment of customs duty and import taxes from the recipient at the time of delivery.

Our company allows returns and exchanges within 30 days. The item needs to maintain its original state and preserve all tags during the return process. Costs for return shipping rest with the customer unless the return originates from our mistake.

✔ Fill out the Return & Exchange Form on our website.

✔ Contact us at info@shopmovieswear.com with your order number and reason for return.

✔ Ship the item back using a trackable shipping method (FedEx, DHL, etc.).

Custom-made jackets come with a non-refundable and non-returnable policy unless the product contains defects.